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Emotional Intelligence in Business Training

Class Duration: 7 hours

In the Emotional Intelligence training you will learn how to influence and direct your emotional states, read and influence others’ emotions, and even anticipate their behaviors. Emotional Intelligence classes will help you develop the skills to be more effective in communication, manage conflicts better, and get people from no to yes. EQ is now a stronger predictor of success than IQ, and many companies are now hiring candidates based on their EQ. Learning how to master your Emotional Intelligence can launch you on the road to success in both your personal and work goals.

Training Class Goal

Our Emotional Intelligence Courses help you develop an understanding of how to manage emotions to control impulses, read and manage reactions in others, drive goals and productivity, deal with change, improve negotiations, deal with stress, and solve problems.

Prerequisites

No prerequisites for this course.

Topics Covered

What is Emotional Intelligence and why is it important?

  • Strategic components
  • Mindfulness
  • Different EI Models

Self-Perception

Self-Regard

  • How we feel about ourselves and our ability to accept ourselves
  • Analyzing desires and the emotional changes that need to be made to reach them

Self-Actualization

  • Creating the ability to drive and set goals in life
  • How to live up to your potential

Emotional Self-Awareness

  • Understanding the fight-flight response and how it can impact interactions with others
  • Identifying what we each personally move toward and away from
  • Techniques to realize and analyze your emotions before you react

Self-Expression

Emotional Expression

  • Recognizing how we personally emotionally react to things
  • Syncing verbal and non-verbal communication
  • How identifying and changing those reactions can impact outcomes

Independence

  • Growing self-confidence to trust one’s own judgement
  • Identifying strengths

Assertiveness

  • The difference between assertiveness and aggressiveness
  • How to be more or less assertive
  • How to say “no”

Interpersonal

Interpersonal Relationships

  • How to strengthen interpersonal relationships
  • importance of developing these relationships at work

Empathy

  • How to develop and express it
  • How to be a good listener

Social Responsibility

  • Identifying the positive in people and situations and how to reflect on the best
  • Collaboration vs Competition
  • Seeing the bigger picture

Decision Making

Reality Testing

  • Testing our assumptions
  • Removing your own filters to see other perspectives

Impulse Control

  • The harmful impact of not controlling impulses
  • Avoiding knee-jerk reactions to provide thoughtful responses

Stress Management

Flexibility

  • Adapting to change
  • Saying “yes” to possibilities

Stress Tolerance

  • Understanding how you respond to stress
  • Understanding its impact on you
  • How to mitigate stress and minimize its impact

Optimism

  • How outlook can change reality
  • Understanding the choice of optimism
  • Learning how to be an optimist

Happiness

  • Ways to generate happiness
  • Creating a happiness action plan

Creating an EQ-I plan to develop all components

These Emotional Intelligence classes can help you learn to master your interactions with others as well as better analyze the data you receive in your work environment. It will give you the tools that can help you excel in both your personal and professional life.

Our instructors are based in Denver, Colorado and Phoenix, Arizona, but can travel to your location anywhere in the nation. Or if you are just looking for an individual seat in a class, you can register to take a class in our Virtual Training Center.

Upcoming Classes

If you have at least 5 people we can create a session just for you.  Or, you can contact us for a private session. Contact Us

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Business Training Classes
AdvantEdge Training & Consulting, Inc.

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