Excel Intermediate Training
2022-11-15 08:00 - 12:00, 2023-02-15 13:00 - 17:00, 2023-03-14 13:00 - 17:00, 2023-04-10 13:00 - 17:00, 2023-05-16 13:00 - 17:00, 2023-07-18 13:00 - 17:00, 2023-08-17 13:00 - 17:00 (America/Denver) | Virtual
Excel Intermediate Training
All class times are in Mountain Time
Class Duration: 4 hours
Format: Virtual classroom live training
Are you ready to go beyond the basics in Excel? Our intermediate Excel training course covers more complex Excel functions, charting, and data tools. Build upon your basic knowledge of this essential application to learn more formatting, more formulas, and more functionality. You will learn to work with functions such as IF, Proper, Roundup, and Date and Time functions, as well as how to create visual impact with your data by creating charts. It also looks at how to create formulas across multiple spreadsheets in the same document. Our instructors will be available to answer your questions and make sure you have a firm understanding of Excel at a deeper level.
Training Class Goal
In the Intermediate Excel training course, we will begin to explore how to utilize more complex functions, including date and time functions and IF statements, as well as AutoSum. We will also look at organizing data, working with multiple worksheets, and basic charting. The Intermediate Excel training builds on things learned in the Basic class. Students will learn how to do more with copying and pasting, such as creating custom lists. They will learn more advanced formatting techniques like Conditional formatting.
Prerequisites
Before taking this class, students should have an understanding of basic Excel formulas and functions, experience entering data into Microsoft Excel, familiarity with Windows, and basic computer skills.
Topics Covered

Formulas & Functions

Typing formulas and functions
Cell references and reference formulas
AutoSum
The Functions Library
Average, date, and time functions
IF statements
Nested IF Statements

Moving and Copying Data in Excel

Cut, copy, and paste data
The Fill Handle
Absolute and relative references
AutoFill and custom Lists

Working with More Functions

Date and Time Functions
Calculating dates in years
IF Statements in Date Functions
The Proper Function
The Roundup Function

Working with Multiple Worksheets

Renaming worksheets
Color coding tabs
Moving and copying worksheets
3D reference formulas
Hyperlinks
ScreenTips

Formatting Cells and Appearance

Formatting text and numbers in cells
Merging cells
Wrapping text within a cell
Custom number formats
Conditional formatting
Copying formatting

Viewing Worksheets

Showing formulas and references
Tracing precedents and dependents
Grouping rows and columns
Cell comments
Headers and footers

Introduction to Basic Charts

Creating and defining a chart
Positioning, rotating, and resizing charts
WordArt in charts
Editing charts in Excel
Changing types
Formatting a data series
Multiple series charts
Sparkline charts

Intermediate Excel training covers things beyond the basics, to give you more developed skills in building your spreadsheets, creating formulas to automate them, and adding visual impact with formatting and charts. AdvantEdge Training’s Intermediate Excel class will give you a confident level of proficiency in this important business application.

PowerPoint Basic Training
2023-01-23 08:00 - 12:00, 2023-07-17 08:00 - 12:00 | Virtual
PowerPoint Basic – Building Blocks
Class Duration: 4 hours
Format: Virtual classroom live training
PowerPoint allows you to convey your ideas effectively to others with much greater impact than the spoken or written word alone can convey. Whether it is a sales proposal, a training session, or an annual stockholders’ presentation, PowerPoint will help you keep your audience riveted and ready to absorb the information you are presenting. Our Basic PowerPoint training class will introduce you to this important application, giving you the skills to build and run simple PowerPoint presentations, Navigating the software is simple with our tips and tricks. To make sure you are gaining a confident foundation in PowerPoint, our Basic class offers ample interactive activities. Our knowledgeable instructors will be there, to answer your questions and lead you a strong understanding of PowerPoint basics.
Training Class Goal
Students exiting this class will be able to build a simple PowerPoint presentation. They will learn to navigate the application, as well as utilize the different views available. Students will learn to create slides, insert text and graphics, and add charts to presentations to make data really pop. Animation and transitions between slides will also be covered. Finally, students we understand the various tools for finalizing their presentations.
Prerequisites
Students entering this Basic PowerPoint training course should possess basic computer skills, and have a familiarity with Microsoft Windows.
Topic Covered

Quick Access menu
Moving through slides
Views
Zooming
Building a new presentation
Entering text
Saving the presentation

Outline View

Creating new slides
Indent levels
Cutting and pasting text

Slide Master & Slide View

Formatting the slide master
Applying designs and styles
Working in the normal view
Inserting new slides
Customizing a slide

Pictures & Graphics

Inserting pictures
Resizing and moving pictures
AutoShapes
Entering text
Placing a picture on a slide
Placeholders
Drawing shapes

Charts

Adding a chart
Editing data in a chart
Formatting a chart

Transitions & Animations

Slide sorter view
Duplicating and rearranging slides
Slide show window
Animating text
Transitioning slides

Viewing the Presentation & Tools

Running the presentation
Packaging for CD
Audience handouts

AdvantEdge Training’s Basic PowerPoint class, will give you strong foundational skills in this application, allowing you to express your ideas with simple, yet solid, presentations. Our courses are designed specifically for companies and their employees.

PowerPoint Intermediate Training
2023-01-23 13:00 - 17:00, 2023-07-17 13:00 - 17:00 | Virtual
PowerPoint Intermediate – Designing for Presentation
Take your PowerPoint skills to the next level by learning to make more complex, interactive, and engaging presentations.
Class Duration: 4 hours
Format: Virtual classroom live training
Are your PowerPoint presentations lacking the polish or punch you’d like them to have? Our Intermediate PowerPoint training class lets you take your PowerPoint skills to the next level, enabling you to make more complex, interactive, and engaging presentations. This course will give you the ability to create presentations that will be more visually appealing and impactful when giving a presentation. The course provides ample interactive activity, allowing you to be sure that you have mastered each lesson. The course provides ample interactive activity, allowing you to be sure that you have mastered each lesson. Our experienced educators will be with you every step of the way, leading you to a thorough understanding of the material, and answering all of your questions.
Training Class Goal
Students exiting this class will learn the skills to create PowerPoint content for presentations. They will learn how to create consistent themes and color schemes, customize images with many unique tricks, and develop slides that will get the most audience retention. Students will understand more advanced slide formatting techniques and will learn to better use the master slide. They will learn to use more advanced techniques in working with pictures and SmartArt. More advanced presentation tools, provided in PowerPoint, will also be covered.
Prerequisites
Students entering the Intermediate PowerPoint training course should have a general familiarity with Microsoft PowerPoint, including adding slides, editing content, and working with graphics. Students should also feel comfortable working in Microsoft Word.
Topics Covered

Creating PowerPoint Slides for Impactful Presentations

The 5 step process to develop fast and professional PowerPoint presentations
How to create dynamic slides for presentations
How to create slides that increase audience retention and recall of content
Best practices for powerful PowerPoint presentations

Slide Master and Theme Formatting

Formatting the Slide Master
Changing theme colors
Creating custom font themes
Changing slide layouts
Themes and colors for consistent and polished presentations

Pictures and Images

The proper balance of images and text on a slide
The best types of images to use
Where to find images
Inserting pictures
Resizing and moving images
Cropping images

Pictures Special Effects

Expanding parts of images to create “blank space”
Making collages of images that look consistent
Modifying pictures with color and effects
Adjusting image shading and color to best display text
Using Blur effects for slide backgrounds
Rotating images

SmartArt

Creating SmartArt displays of information
Formatting SmartArt with color and shapes

Additional Tools

Using the mini slide-show window when editing
Working in Slide Sorter View

Interactive Components

Adding interactions with action buttons
Creating hyperlinks with images

Completing the Presentation

Running the presentation
Hiding slides
Creating Custom Shows
Audience handouts – avoiding the slide deck print!
Additional presentation tools
Tips and tools for best running presentations
Additional presentation techniques

Learn to go beyond the basics to build more complex and engaging presentations with AdvantEdge Training’s Intermediate PowerPoint training class. Our courses are designed specifically for companies and their employees.

Word Intermediate Training
2023-01-24 08:00 - 12:00, 2023-06-19 08:00 - 12:00 | Virtual
Word Intermediate – More Than Words
Class Duration: 4 hours
Format: Virtual classroom live training
Once you have mastered the basics of word processing, it’s time to learn how to make your documents sparkle. MS Word offers tools that can turn your basic communications into eye-catching documents, with formatting, colors, and graphics that work to emphasize and enhance your text. This Intermediate Microsoft Word training class covers intermediate topics in editing and designing of documents. You will learn to use MS Word as more than just a word processor, creating polished and effective documents. Our training courses allow you to engage with our instructors, as well as interactive practice activities, to be sure you’ve mastered the course material. Our knowledgeable educators will be there in class to lead you to a solid mastery of Intermediate Word skills.
Training Class Goal
Students exiting this Intermediate MS Word class will be able to use Microsoft Office Word to create professional looking documents with graphics, page layout, and design elements. Students will learn to create, use, and edit templates. Students will master effort-saving tools, such as using the Format Painter, AutoText, and the Status bar. The will understand collaborative tools, such as comments and tracking changes. Students will know how to use more advanced editing tools, and will be able to insert tables, as well as import and manipulate graphics, to seamlessly integrate them into documents.
Prerequisites
Student who take this Intermediate Microsoft Office Word training course should possess basic Word and computer skills, and should be comfortable navigating in the Microsoft Office environment.
Topics Covered

Opening templates
Adding text into a template
Creating a new template
Editing templates

Tools to Save Time

Format Painter
Adding entries to AutoText
Using AutoText
Using the Status Bar
Tracking changes
Comments

Other Editing tools

Bullets and numbering
Creating bullets and numbered lists
Adjusting margins
Creating a title
Adding borders and shading
Symbols and special characters
Headers and footers

Styles

Applying styles
Modifying formatting
Saving the style
Working with sections
Inserting columns
Working with multiple sections

Graphics

Importing graphics
Resizing graphics
Cropping graphics
Text wrapping
SmartArt

Tables

Setting up a table
Inserting cells
Adjusting column, row, and cell height
Merging cells

AdvantEdge Training’s Intermediate Microsoft Word class will allow you to go beyond simple text to create polished and eye-catching documents. Our courses are designed specifically for companies and their employees.

Access Boot Camp
2023-01-30 08:00 - 2023-02-01 16:00
Microsoft Access Boot Camp Training
Class Duration: 3 days
Do you need to master building and managing databases in a hurry? Our Boot Camp is an intensive crash course in Access. You will start with the basics, such as navigation and basic forms, and work your way through to the advanced features of the application, such as macros and writing statements in SQL. There will be ample of hands-on activities that allow you to be sure you have mastered each lesson, and our experienced educators will be there to lead you to a thorough understanding of the material. This intensive three-day Access Boot Camp will take you from beginner to master of this powerful database application.
Training Class Goal
Students who complete this Access Boot Camp will learn to navigate, build, and manage databases. They will learn to work with forms, fields, records, and queries. Students will be able to generate reports of their data, and give it visual impact with PivotTables and Charts. They will understand how to use macros and to write statements in SQL, as well as to integrate internet applications into their databases.
Prerequisites
Students should enter this Microsoft Access Boot Camp possessing intermediate computer skills, and have some experience with Microsoft Excel and other Microsoft Office programs.
Topics Covered

Design versus Datasheet View
Database wizard
Creating blank databases
Creating tables

Working with Fields

Adding fields
Identifying primary key fields
Adding records
Changing table designs
Modifying field names
Deleting and inserting fields

Records

Finding and editing records
Sorting and filtering records
Setting field properties
Input Masks
Validation Rules
Indexes

Queries

Creating Queries
Filtering Queries
Modifying query results
Operations in Queries
Using Calculators
Average and Count functions
Creating forms to enter data
Formatting and customizing forms
Using forms to find, sort, and filter records
Creating reports through the report wizard
Field properties

Relational databases

Database normalization
Table Relationships
Referential integrity

Related Tables

Creating lookup fields
Modifying lookup fields
Sub-datasheets

Complex queries

Joining tables in a query
Using calculated fields
Summarizing and grouping values

Advanced form design

Adding unbound controls
Graphics
Adding combo boxes

Reports and printing

Customized headers and footers
Calculated values
Labels

Charts in forms and reports
Pivot Tables and Pivot Charts

Querying with SQL

SQL and Access
Writing SQL statements
Attaching SQL queries to controls

Advanced Queries

Creating parameter queries
Using Action queries

Macros

Creating, running, and modifying macros
Attaching macros to the events of database objects

Advanced Macros

Creating macros to provide user interaction
Creating macros that require user input
Creating the AutoKeys and AutoExec macros
Creating macros for data transfer

Importing, Exporting, and Linking

Importing objects
Exporting objects
Interacting with XML documents
Linking Access objects
Working with Windows SharePoint Services

Database Management

Optimizing resources
Protecting databases
Setting options and properties

Internet Integration

Hyperlink fields
Working with Outlook
Navigation Forms
Tabbed Forms
Switchboards
Splash Screens
Read-Only Forms
Workshop – Instructor led assistance on individual student databases

Get a database crash course with our Microsoft Access Boot Camp and go from novice to master in just five knowledge-packed days! Our courses are designed specifically for companies and their employees.

Excel Basic Training
2023-02-15 08:00 - 12:00, 2023-03-14 08:00 - 12:00, 2023-05-16 08:00 - 12:00, 2023-06-19 13:00 - 17:00, 2023-07-18 08:00 - 12:00, 2023-08-17 08:00 - 12:00 | Virtual
Excel Basic Training
Class Duration: 4 hours
Format: Virtual classroom live training
Are you new to Excel? An understanding of Excel is a requirement of nearly all professionals in today’s working world. This class is designed for students who need Excel training for beginners. This course will teach you how to get started on the right foot with essential skills for using Excel spreadsheets. You will learn how navigate within Excel, easily enter information into spreadsheets, learn tricks to best view and manipulate and format data, and you will even learn how to create simple formulas. With basic Excel training, you will learn how to work with pre-created spreadsheets, as well as create your own simple spreadsheets from scratch. Our instructors will be on hand to answer your questions and lead you to a thorough understanding of the application on a beginner’s level.
Training Class Goal
In this Basic Excel training course, students who complete the class will exit with a basic knowledge of Microsoft Excel, and have the confidence to build simple worksheets that use the basic functionality of the program. You will understand how Excel works and how to use it, giving you the foundation from which to grow.
Prerequisites
Students entering this class should possess general knowledge of the use of a computer, including the ability to use a mouse (click, double-click, right-click, click-and-drag), and the ability to type on a keyboard.
Topics Covered

Navigating to accomplish tasks

Using the Ribbon, Office Button, and menus (depending on software version)
Cells, columns, and rows
Keyboard shortcuts
Freezing and splitting panes
Zooming
Hiding columns and rows

Entering basic data into Excel

Formatting dates and times
Spell check
Undo and redo buttons
Creating and modifying tables
Sorting and filtering tables

Creating basic Excel formulas

Subtraction, division, multiplication
Cell references

Using functions

Manually typing functions
AutoSum and AutoCalculate

Moving and copying data

Cut, copy & paste
Fill handle
AutoFill
Flash Fill
Smart Tags

Organizing and Working with Multiple worksheets

Renaming and coloring tabs
Moving, copying, and inserting worksheets
Margins
Headers and Footers
Printing Options

Basic Excel Formatting

Adjusting width and alignment
Formatting text in cells
Wrapping and merging
Formatting numbers

The basic Excel training is optimal for beginners and those new to this application. It will give you the skills needed to work with spreadsheets, and get started in the intricate world of Excel. This training will give you the confidence to navigate a spreadsheet, enter data into Excel, and even create simple formulas. Today, employers expect their workers to have at least an essential understanding of this important and powerful application. AdvantEdge Training’s Excel training for beginners will get you the skills you need for a solid foundation in the world of spreadsheets and workbooks.

Excel Advanced Training
2023-02-17 08:00 - 12:00, 2023-03-15 08:00 - 12:00, 2023-04-11 08:00 - 12:00, 2023-05-17 08:00 - 12:00, 2023-06-20 13:00 - 17:00, 2023-07-19 08:00 - 12:00 | Virtual
Excel Advanced Training
Class Duration: 4 hours
Format: Virtual classroom live training
This Advanced Excel class is designed for everyday users of Excel, who want to take their skills to the next level. Advanced Excel training covers more intricate formulas, creating validations, writing macros, embedding other documents, and protecting your data in Excel. The class includes useful functions for various business applications, as well as how to combine these with other functions. Our instructors will be on hand to answer any questions you have and lead you to a thorough understanding of Excel at an advanced level.
Training Class Goal
In the Advanced Excel class students will come from this class feeling confident using many of the advanced features within Microsoft Excel, including nested IF statements, VLookups, HLookups, macros, and validations. The primary focus of the Advanced Excel training course is on formulas, specifically functions, and how to nest them with other functions for more advanced automation. Tools for making your spreadsheets easier for others to use and view are also included. These include validations, custom views, protecting worksheets, and embedding other documents or spreadsheets within your workbook.
Prerequisites
Students should have a firm understanding of Excel fundamentals, including formatting, navigation, basic formulas, and basic functions. Students should be comfortable with basic IF statements. This Advanced Excel class builds upon knowledge gained in the Intermediate Excel course. Students should have a reasonable comfort level working in Excel at an intermediate proficiency before taking this course.
Topics Covered

Advanced Formulas

Viewing available Excel functions
Basic text functions
Basic “IF” conditional formulas
Nesting “IF” statements
Concatenate and “IF” statements with concatenate
ISBLANK Function
COUNTBLANK Function
Arrays
Using name ranges in formulas

Look Ups and Other Functions

Lookups and Lookup functions
HLookup
VLookup
Calculating days of the week
Calculating number of weekdays from a date
Calculating months between 2 dates
SUMIF Function

Data Views, Layouts, and Rules

Transposing Data
Validations for length and drop-down lists
Custom Views

Introduction to Macros

Developer Tools
Saving Macros
Absolute vs Relative Macros
Recording Macros
Creating Macro buttons

Additional Tools in Advanced Excel

Embedding and linking
Editing and embedded object
Editing a linked object
Linking as an icon
Protecting worksheets
Locking cells
Protecting a workbook

Advanced Excel training helps students learn new functions to enhance their spreadsheets, as well as tools to make their spreadsheets easier to share, with added automation. AdvantEdge Training’s Advanced Excel class will give you a mastery of the functions of this important business application. Our courses are designed specifically for companies and their employees.

Excel Functions and Formulas Training
2023-02-27 08:00 - 16:00 | Virtual
Excel Functions And Formulas Training
Class Duration: 7 hours
Format: Virtual classroom live training
Do you need that extra boost to develop more complex functions and formulas? In this class you will learn advanced Excel formulas and functions to bring your spreadsheets to the next level. Learn how to develop more complex formulas and learn the power of arrays. Learn formulas to help you automate your spreadsheets to simplify them for easier use for others, as well as yourself. Our instructors will be on hand to help you gain a mastery of these advanced functions and formulas of Excel, as well as answer any questions you may have.
Training Class Goal
Bring your brains for this one! Students will leave this class with a solid understanding of advanced Excel formulas and functions that can help with their more complicated projects. This course takes an intense look at complex formulas, as well as how to nest several different functions. Students will learn how to create dynamic drop-down lists to automate their spreadsheets for others to use. Arrays will also be applied to expand formulas to wider uses. Students will also learn how to write formulas that create filtered columns that eliminate blanks.
Prerequisites
Students should enter this course with an understanding of Advanced Excel topics, including basic formulas, IF Statements, and basic Lookup formulas. This is an intense one day course, focusing on learning about functions and formulas.
Topics Covered

Workbook Efficiency Techniques
Logical and Information Functions

Nesting IF statements and Dates Functions
AND Functions

Text and Lookup Functions

Find
Len
Concatenate

Lookup Functions

VLOOKUP
HLOOKUP

Additional Functions

ISTEXT Functions
ISODD Functions
ISBLANK Functions
Array Functions with Transpose
Array Functions and SUM used with IF statements

Building Intelligence

Complex Nested IF Functions
Search, Length and Hyperlinks

Using Functions to Create Dynamic Dropdown Lists

VLOOKUP drop-down lists
IF and VLOOKUP combination functions
Indirect and VLOOKUP combination functions
Offset drop-down lists

Filtered Columns

ISTEXT function
ROW function
ISTEXT and ROW nested with IF functions
SMALL function
INDEX function
IFERROR function
ARRAY function
Validation Lists
Removing Blanks
No Blanks

In this advanced Excel formulas and functions course, you will learn applications for a large variety of functions by themselves and combined, enabling you to become a powerhouse in the world of spreadsheets.

Time Management with Outlook Training
2023-03-06 08:00 - 12:00 | Virtual
Time Management with Outlook
Class Duration: 4 hours
Format: Virtual classroom live training
Do you feel like there is always too much to do in a day? Do you feel like too often things fall through the cracks? Training in Time Management can help you solve these issues. And with Time Management in Outlook, you can learn the additional tools this application has to help you get even more organized. This course teaches you all of the fundamentals of Time Management, so you can get more done with your day, feel less stressed, and know you have a complete handle on everything. Since Outlook is the tool most people use during the work week, this course also teaches techniques for time management in Outlook, and how you can leverage Outlook to be your organizational tool. You will also have ample hands-on activities to ensure you have mastered each lesson.

Training Class Goal
Students exiting this class will learn the fundamentals of Time Management and possess intermediate level Outlook skills for managing their time. Outlook for many people, is overwhelming, disorganized, and frustrating, but it does not have to be that way. In this class, we discuss how a combination of Time Management and Outlook skills can help you get the most from your day. Don’t let email control your day; learn how to control it. This course is will teach you the critical Time Management skills to deal with everything from how to get organized to how to handle interruptions, and how to deal with paperwork. Students will learn the tools in Outlook, as well as other methods, that they can use, to best help in their individual situations.
Prerequisites
Students entering this Time Management training course should have foundational Microsoft Outlook skills including, sending email, scheduling appointments, and creating contacts.
Topic Covered

The Time Dilemma

The 6 keys to time management
Configuring Outlook to work for you
Advanced toolbar
Planning overview
Outlook views

Managing E-mail

Chunking your time
Overcoming the e-mail addiction
Organizing emails
Using rules
Saving searches
Flags and follow-ups

Calendaring

Saving time when viewing your calendar
Scheduling appointments
Scheduling meetings
Sending reminders
Tracking attendees

Contacts

E-mailing contact cards
Categorizing contacts
Flagging a contact

Tasks

Categories and views
Custom task view
Setting reminders
Assigning tasks to others
Scheduling time for tasks
Managing larger projects with tasks

Additional Time Management Techniques

Taking control of your time
Using notes
Using the voting feature
Dealing with paperwork

In this course, you will learn key Outlook tips and tricks, and all of the Time Management fundamentals to help you turn chaos into calm. Training in Time Management can help you take back control of your life.

Visio Basic Training
2023-03-15 13:00 - 17:00 | Virtual
Visio Basic Training Course
Class Duration: 4 hours
Microsoft’s Visio is a great tool for graphically organizing concepts and charting ideas. This powerful application allows you to create visual representations of information, such as organizational charts, project visualizations, flowcharts, engineering diagrams, and maps. These diagrams can make understanding large amounts of complicated information as simple as reading a flow charts. Learn to build clear diagrams with Mission Critical Training’s basic Visio class. This Visio training course includes plenty of hands-on activities, allowing you to have confidence that you have mastered each lesson.
Training Class Goal
Students exiting this Visio basic training class will have the skills to develop a Visio diagram using graphics, text, and other elements. Students will develop the skill confidence to be comfortable navigating in the Visio environment, and will understand different chart types, as well as how to use Visio templates. Students will learn how to create shapes and relationships within their charts. They will also be able to enter and format text into a Visio diagram. Students will leave this course with solid foundational skills in Microsoft’s Visio application.
Prerequisites
Students entering this basic Visio training course should possess basic computer skills, and have some familiarity with Microsoft Office.

Topics Covered

Using templates
Shape stencils
Navigating with panning and zooming
Shapes (creating, editing and organizing, grouping, rotating)
Drawing and reshaping objects (arcs, ellipses, squares, free form)
Duplicating objects
Editing objects
Aligning and distributing objects
Using connectors (dynamic, splitting, automatic)
Using the stamp tool
Text (adding, formatting, bullets, paragraph text, adding to shapes, and connectors)
Title blocks
Creating flow charts
Creating organizational charts
Block diagrams
Format painter
Page properties
Background pages
Inserting graphics
Hyperlinks

Learn to graphically represent your ideas with an AdvantEdge Training basic Visio course. Our courses are designed specifically for companies and their employees.

Writing Effective Emails Training
2023-06-23 13:00 - 14:30 | Virtual
Writing Effective Emails
Class Duration: 1.5 hours
Format: Virtual classroom live training
Course Description
This class gives personnel at all organizational levels the techniques they need to communicate clearly, professionally, and effectively through email.
While email has become widely accepted as the default method of communication in business, many employees struggle with balancing appropriate style, tone and construction with the convenience and speed of email. This webinar takes a fresh look at how to use professional business writing principles and guidelines to get the most from email communication by writing effective emails.
Training Class Goal

Learn ways to evaluate every word that goes into email messages and what they will mean to the people who read them.
Understand that the message should be more about the recipient than the sender, and learn techniques to send clear succinct messages.
Learn to control the tone of an email — to phrase things so that misunderstandings and unintentional emotional provocations don’t occur.

Prerequisites
There are no prerequisites for the course
Topic Covered

Clarifying the purpose for your email
Informing vs. creating action
Analyzing the audience
Powerful subject lines
Getting the message right
When to include others
Attachments
Signature lines
Sending options
Replying to and forwarding messages
Sending to mobile devices
